Robust Call Scheduling for Improved Chronic Care Outcomes

Our well-trained individuals coordinate with you and your patients to discuss suitable days and time for monitoring calls’ schedules. The staff then coordinates with you to develop call scripts customized to each patient’s chronic condition.

Once plan is final, the experts send reminder messages to patients to ensure maximum engagement. During calls, they ensure proper connectivity and documentation of patient responses for the best chronic care and accurate billing.

Afterward, the coding professionals apply correct codes and modifiers to call sessions according to CPT for fair pay.