Maximize reimbursement for chronic care management (CCM) and remote patient monitoring (RPM) with MarkLab Inc.’s expert billing services. Our team ensures accurate coding, timely submissions, and compliant documentation so you get paid for the care you provide — without the administrative burden.
WHAT WE DO
CCM & RPM Services — Chronic Care & Remote Patient Monitoring
What We Do
Why Choose MarkLab for CCM & RPM Services?
When it comes to chronic care management and remote patient monitoring, accuracy and compliance are everything. At MarkLab Inc., we bring over 25 years of medical billing expertise to every CCM and RPM claim — ensuring you capture every dollar you’re owed.
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What Sets Us Apart
- 99% first-pass claim approval rate for CCM and RPM billing
- 25+ years of specialty medical billing expertise
- HIPAA-compliant processes and documentation
- Dedicated account manager for your practice
- Transparent reporting and performance analytics
- Scalable solutions for practices of all sizes
Whether you’re a small practice just getting started with remote patient monitoring or a large health system looking to optimize your chronic care management program, our team has the experience to help you capture every dollar you’re owed. We also support practices with revenue cycle management and MIPS reporting to ensure your entire billing operation runs smoothly.
How Our CCM & RPM Billing Process Works
We’ve refined our chronic care management and remote patient monitoring billing process over two decades to maximize efficiency and minimize denials. Here’s what you can expect when you work with us:
Step 1: Patient Enrollment & Consent
We verify patient eligibility, obtain proper informed consent, and ensure all documentation meets CMS requirements before billing begins. Our team handles the entire enrollment process so your staff can focus on patient care.
Step 2: Care Plan Development
Our team works directly with your providers to develop compliant care plans that support both quality care and maximum CCM reimbursement. We make sure every care plan meets Medicare’s documentation requirements.
Step 3: Monthly Monitoring & Documentation
We track all patient interactions, RPM monitoring time, and care coordination activities — ensuring every billable minute is captured and documented. This is where many practices lose revenue, and our meticulous approach ensures nothing falls through the cracks.
Step 4: Claim Submission & Follow-Up
Our certified coders submit clean claims with accurate CPT codes for CCM and RPM (99490, 99491, 99487, 99489, 99453, 99454, 99457, 99458) and follow up on any denials or rejections. If a claim is denied, we handle the appeal process for you — just like we do with our denial management services.
Step 5: Reporting & Optimization
You receive monthly performance reports showing revenue collected, denial rates, and opportunities for improvement in your chronic care management and remote patient monitoring programs. We use these insights to continuously optimize your billing and maximize your revenue.
CCM & RPM Billing Codes We Handle
Our team is expert in all chronic care management and remote patient monitoring billing codes. Staying current with CMS coding changes is critical — and it’s something we do every single day so you don’t have to:
Chronic Care Management (CCM) Codes
- 99490 — CCM services, first 20 minutes
- 99491 — CCM services, each additional 20 minutes
- 99487 — Complex CCM, first 20 minutes
- 99489 — Complex CCM, each additional 20 minutes
Remote Patient Monitoring (RPM) Codes
- 99453 — RPM device setup and patient education
- 99454 — RPM device supply with daily recording
- 99457 — RPM management, first 20 minutes
- 99458 — RPM management, each additional 20 minutes
We stay up-to-date with all CMS coding changes and payer-specific requirements to ensure your CCM and RPM claims are always compliant and optimized for reimbursement. If you’re unsure whether your practice qualifies for these services, we offer a free consultation to review your current billing and identify opportunities.
Who Benefits from CCM & RPM Services?
Our chronic care management and remote patient monitoring services are ideal for:
- Primary care practices managing patients with diabetes, hypertension, heart disease, and other chronic conditions
- Cardiology practices — learn more about our cardiology billing services
- Internal medicine providers coordinating care for complex patients
- Multi-specialty groups looking to add RPM as a revenue stream
- Home health agencies — see our home health billing services
- Rural health clinics serving patients with limited access to care
If your practice is already using front office management or medical transcription services, adding CCM and RPM billing is a natural next step to grow your revenue.
Frequently Asked Questions
Q: What’s the difference between CCM and RPM?
Chronic care management (CCM) focuses on managing patients with multiple chronic conditions through care coordination, while remote patient monitoring (RPM) uses technology to remotely monitor patient health data. Both services are billable separately and can be provided to the same patient — making them a powerful combination for practices looking to increase revenue while improving patient outcomes.
Q: How much can my practice earn from CCM and RPM?
Practices can earn $42-$93 per patient per month for CCM and $46-$132 per patient per month for RPM, depending on the services provided and time spent. For a practice with 50 chronic care patients, that’s an additional $2,100-$4,650 per month in revenue.
Q: Do you handle patient consent and enrollment?
Yes! We manage the entire RPM enrollment process, including patient consent, eligibility verification, and documentation. Our team ensures all paperwork is completed correctly and stored securely in compliance with HIPAA regulations.
Q: What technology platforms do you support for RPM?
We work with all major RPM devices and platforms, including cellular-enabled and Bluetooth devices. Our team handles setup, troubleshooting, and data transmission — so you don’t have to worry about the technical side of remote monitoring.
Q: How quickly can we start billing for CCM and RPM?
Most practices can begin CCM and RPM billing within 2-4 weeks of onboarding, depending on patient enrollment and technology setup. The sooner you get started, the sooner you’ll see the revenue benefits.
Ready to Maximize Your CCM & RPM Revenue?
Let MarkLab Inc. help you capture every dollar your practice deserves. Our expert team is ready to optimize your chronic care management and remote patient monitoring billing — so you can focus on patient care, not paperwork.
Call us at (800) 306-0690 | Email us at sales@marklabinc.com | Visit us at 12508 Center St, South Gate, CA 90280